Picking my top two experiences from AMM was easy this year. Both experiences were about people and technology each one made your heart beat faster, ponder and encourage others to move forward.
because I said I would (bcisaidiwould), Alex Sheen
Motivated by the loss of his father, Sheen founded a nonprofit and international social movement dedicated to the betterment of humanity through kept promises. Since his father’s passing they have sent over 3.1 million promise cards to over 150 countries. Learn from a former technology guy how making and keeping promises can help you reach your goals and enrich your life.
The ITSS Community Group
Retaining customers through a great customer experience increases profits in a number of ways. In these Ted-Talk style presentations learn the benefits and methods for providing a great customer experience. Aaron, Cristina, Ron, Mary Ellen and I shared lots of nuggets in this session.
Twitter feedback on the session:
Join us for a complimentary ITSS Encore Webinar
Maximizing Profits through a Great Customer Experience
April 26, 2016 at 1pm CST