Depot Services

When your business encounters an issue, and replacement equipment is needed, your store’s downtime will be minimized due to our high performing Depot Services, consisting of Forward Stocking Locations and Advanced Exchange options.

Strategically stationed across all 50 states, our service network is fully prepared to resolve escalations, and any hardware or software issues that arise. Our service technicians and field engineers are all extremely knowledgeable, with an average of 15 years of experience in the industry.

Technology Serviced
• Desktop Services• Digital Signage• Drive-thru Timers
• Headset• Infrastructure Point of Sale (POS) • Kiosk
• Drive Thru technology • Networks • Printers
• Servers • WiFi Access Points • People Counters
• Medical Field Support Service• Menu Boards• Technology Integration
• Traffic Counters• Wireless Networks & Routers• Back Office Hardware
• Drive-Thru Order Confirmation• Structured Cabling • Software Migration
• Touch-Screen Kiosks• Restaurant & Retail POS• Computer-Based Training
Technology Serviced
  • Desktop Services
  • Digital Signage
  • Drive-thru Timers
  • Headset
  • Infrastructure Point of Sale (POS)
  • Kiosk
  • Drive Thru technology
  • Networks
  • Printers
  • Servers
  • WiFi Access Points
  • People Counters
  • Medical Field Support Service
  • Menu Boards
  • Technology Integration
  • Traffic Counters
  • Wireless Networks & Routers
  • Back Office Hardware
  • Drive-Thru Order Confirmation
  • Structured Cabling
  • Software Migration
    • Touch-Screen Kiosks • Restaurant & Retail POS • Computer-Based Training
Forward Stocking Locations

Marathon offers Forward Stocking Locations for our clients. These units house customer owned hardware ready to fill requests. Locations are strategically located across the USA. Techs are dispatched to retrieve the required hardware and arrive at your location with part in hand.

This service allows our valued OEM’s and customers to limit overall downtime and reduce the productivity and sales volume that would typically be lost when technology issues arise. Our Forward Stocking Locations reduce down time and excessive shipping cost associated with overnight delivery fees. At Marathon, we are working to keep your business running at peak performance.

Advanced Exchange

If your business can sustain itself on minimized equipment due to unforeseen technology issues, our Advanced Exchange program may be better suited for you as a more cost effective option.

Marathon will expedite hardware replacements to your location overnight. Upon arrival a dispatched technician will install the replacement unit and test the systems operation.

As an alternative, you can elect to install the replacement unit yourself. Once completed simply place the defective unit back in the shipping container and a shipper will be notified for pick up. It’s as easy as that!

Testimonials

“Marathon Deployment has provided consistently good service and support for our customers throughout the entire United States including Hawaii. Their fast response time and ability to work with our ticketing system are particularly beneficial to our efforts.”

Sam Trapani, Steriliz, LLC

Contact Us